Politique de confidentialité

Chez LCB Dairy Equipment Inc., the protection of your personal data is a priority. This policy informs you about the data collected on our websites, how we use it, who it is used, who is it, what your rights are, as well as how we protect it.

Categories of data collected

The following types of data may be processed when you interact with our websites:

(a) Data collected automatically via your device and browser: IP address, cookie identifiers, device type, browser type and version, as well as your browsing behavior (pages visited, duration, clicks).

(b) Data that you provide voluntarily: via contact forms, newsletter subscriptions, quote requests, campaigns, or any other form on our site.

Purposes of the treatment

Your data can be used to:

• Manage and optimize the functioning of our website.
• Analyze its use in order to improve the user experience.
• Respond to your requests or registrations (newsletters, quotes, events).
• To provide you with relevant information about our products and services.

Data recipients

Your data can be processed by:

• LCB and its technical subcontractors (hosts, web providers, etc.), only for the purposes mentioned.
• Under no circumstances do we sell or rent your data to third parties.

Our service providers are subject to strict confidentiality obligations and only use your data according to our instructions.

Legal basis for processing

When you submit a form, you consent to the use of your data for the purposes indicated.

Apart from this consent, we rely on our legitimate interest to improve our site and to promote our services, while respecting your rights and freedoms. Some data may be processed to meet legal obligations.

Data Retention and Security

Your data will not be retained beyond the time necessary to achieve the above purposes, unless a longer retention period is required by law.

We implement physical, technical, and organizational security measures to ensure that your data is protected from unauthorized access or misuse.

Data transfer

LCB mainly stores your data in Canada or in the European Union. In some cases, they may be transferred outside of these territories. When this is the case, we ensure an adequate level of protection by relying on recognized guarantees (standard contractual clauses, etc.).

Your rights

In accordance with applicable legislation (in particular the Law 25 in Quebec), you have rights over your personal data:

• Right of access
• Right to rectification
• Right to delete (right to be forgotten)
• Right to object to treatment
• Right to withdraw your consent
• Right to portability, when applicable

To exercise your rights or ask questions, you can contact us at the address below.

Data controller and contact

LCB Dairy Equipment Inc.

180 route 235 Ange-Gardien, Qc J0E 1^E0

Email: [email address dedicated to data protection]

Phone: 450-293-1011

Any request relating to data confidentiality can be directed to our Privacy Officer.

Policy updates

We may change this policy to reflect changes in our practices or legislation. Any updates will be posted on this page with a new revision date.